Working-Manager & First-Line Supervisor

Built for the SME reality of the working manager — someone promoted for technical skill who now leads people. It covers the tricky transition into management, coaching and feedback, performance management, and handling conflict before it festers.

HRD Corp Training Provider MalaysiaHRD Corp SBL-Khas Claimable

Programme Modules

01

Transition to Manager

The mindset shift from doing the work to enabling it, and the habits new managers get wrong.

02

Coaching & Feedback

Giving feedback that lands, coaching in the moment, and running 1:1s that matter.

03

Performance Management

Setting expectations, tracking, and the difficult conversation when performance slips.

04

Conflict Handling

Sources of team conflict and practical approaches to resolve it early and fairly.

Key Outcomes

Training Mode   Physical / Online / Hybrid / e-learning

HRD Corp   SBL-Khas Claimable

Duration   2 Days

Training Hours   9:00 AM to 5:00 PM

Level   Beginner (new managers)

Certificate   None — Orbix own course. Delivered as an HRD Corp claimable workshop with an Orbix certificate of completion.