A cross-cutting skill that blends the soft (stakeholder mapping, negotiation) with the hard (vendor governance, SLA management). Useful for project leads, procurement and anyone who depends on outside suppliers to deliver.
HRD Corp SBL-Khas Claimable
Stakeholder Mapping
Power/interest mapping and tailoring engagement so the right people are informed and bought in.
Negotiation Basics
Preparation, positioning and principled negotiation that protects value without burning the relationship.
Vendor Governance
Selecting, onboarding and reviewing vendors, and the governance cadence that keeps them accountable.
SLA Management
Defining, measuring and enforcing service levels, and what to do when an SLA is missed.
Training Mode Physical / Online / Hybrid / e-learning
HRD Corp SBL-Khas Claimable
Duration 1 Day
Training Hours 9:00 AM to 5:00 PM
Level Intermediate
Certificate None — Orbix own course. Delivered as an HRD Corp claimable workshop with an Orbix certificate of completion.
