A one-day programme for the people who actually handle discipline, grievances and exits: HR and industrial relations practitioners, line managers, operations managers and supervisors. It covers the Employment Act 1955 as reshaped by the Employment (Amendment) Act 2022, the employer's duty to inquire into sexual harassment complaints, how to run a domestic inquiry that survives scrutiny, and what separates a lawful termination from one that ends up at the Industrial Court.
Most costly employment disputes in Malaysia are not lost on the facts. They are lost on process: a show cause letter that gave no real chance to answer, an inquiry panel that had already made up its mind, a dismissal recorded as a resignation, or a complaint that sat in a manager's inbox because nobody was sure who owned it. The programme works through those failure points using the statutory framework and the standards the Industrial Court applies, and finishes with participants working real scenarios rather than reading the Act.
HRD Corp SBL-Khas Claimable
9:00 AM - 9:15 AM
Welcome and Programme Overview
Introduction to the session, objectives, and housekeeping.
9:15 AM - 10:15 AM
The Employment Act 1955 After the 2022 Amendments
What changed when the Employment (Amendment) Act 2022 came into force on 1 January 2023: the extension of the First Schedule to employees regardless of wage level, and which entitlements remain limited by the RM4,000 monthly wage threshold. Reduced weekly working hours, the expanded maternity entitlement, paternity leave and its qualifying conditions, and the flexible working arrangement application process and the employer's duty to respond. Where the Act sets a floor that a contract or handbook cannot undercut.
10:15 AM - 10:30 AM
Break
10:30 AM - 11:30 AM
Misconduct, Investigation and the Show Cause Letter
What counts as misconduct and how it differs from poor performance, which is a separate track with separate risks. Running an investigation before any decision is taken, the statutory limits on suspending an employee pending inquiry and the wages payable during it, and how to write a show cause letter that states the allegation with enough particularity for the employee to actually answer it. Common drafting errors that hand the employee a procedural defence.
11:30 AM - 12:30 PM
Conducting a Domestic Inquiry
Constituting the panel and keeping it free of anyone who investigated or is implicated, notice and disclosure to the employee, the right to be heard, calling and questioning witnesses, and the standard of proof. How the inquiry should be recorded, what the panel's findings and recommendation must contain, and why the decision-maker on penalty should sit outside the panel. The consequences of skipping the inquiry, and the limited situations where that is defensible.
12:30 PM - 1:30 PM
Lunch
1:30 PM - 2:30 PM
Sexual Harassment: The Employer's Duty to Inquire
The employer's obligation under the Employment Act to inquire into a sexual harassment complaint, the notice employers are required to display to raise awareness, and the additional avenue available to complainants through the Tribunal established under the Anti-Sexual Harassment Act 2022 (Act 840). Receiving a complaint without prejudging it, confidentiality and its limits, protecting a complainant from retaliation, interim separation of the parties, and handling a complaint against a senior person or across reporting lines.
2:30 PM - 3:15 PM
Termination, Dismissal and Constructive Dismissal
Termination with notice against dismissal for cause, and why just cause and excuse is the test that matters. Probationers, fixed-term contracts and the risk of successive renewals. Retrenchment and the expectations around selection criteria and last in first out. Constructive dismissal and the unilateral changes to duties, reporting line, location or pay that trigger it. Why a resignation extracted under pressure is frequently treated as a dismissal.
3:15 PM - 3:30 PM
Break
3:30 PM - 4:15 PM
When It Reaches the Industrial Court
Representations for reinstatement under the Industrial Relations Act 1967, the time limit for filing, and how the process runs after the 2020 amendments took effect. What the court looks for in the employer's documentation, how remedies including back wages and compensation in lieu of reinstatement are approached, and which records need to exist long before a claim is filed.
4:15 PM - 4:45 PM
Scenario Workshop
Participants work through anonymised scenarios covering a misconduct dismissal, a harassment complaint and a constructive dismissal claim, deciding the next step at each stage and identifying where the employer's position becomes vulnerable.
4:45 PM - 5:00 PM
Wrap-Up and Q&A
Key takeaways, next steps, and close.
Training Mode Physical / Online / Hybrid / e-learning
HRD Corp SBL-Khas Claimable
Level Intermediate, suitable for HR and industrial relations practitioners, line managers, operations managers and supervisors who handle discipline, grievances and terminations
Duration 1 Day (8 Hours) | 9:00 AM to 5:00 PM
Venue In-house at the client's premises, or delivered via the client's preferred platform (Microsoft Teams, Zoom, or equivalent)
Assessment 10 to 15 question knowledge assessment covering all modules, plus a facilitated scenario workshop
Certificate Certificate of Completion issued to all participants upon full attendance