ISO 27701 Privacy Information Management Awareness
A one-day grounding in ISO/IEC 27701, the privacy extension to ISO 27001. Most Malaysian organisations run their PDPA programme as a set of policies, a notice and a register, which works until a customer or a regulator asks for evidence that it operates. 27701 is the structure that turns a privacy programme into something demonstrable, and it is the natural next step for any organisation that already has an ISMS or a DPO function.
The session assumes familiarity with data protection rather than with ISO. It covers how 27701 extends the ISO 27001 clauses and Annex A controls, then the two control sets that are specific to it: one for organisations acting as controllers and one for processors. Throughout, requirements are mapped onto PDPA obligations and onto the DPO service model, so participants can see which of their existing controls already satisfy the standard.
HRD Corp SBL-Khas Claimable
Programme Agenda
9:00 AM - 9:15 AM
Welcome and Programme Overview
Introduction to the session, objectives, and housekeeping.
9:15 AM - 10:15 AM
What ISO 27701 Adds
The relationship to ISO 27001, and why 27701 is an extension rather than a standalone certification. Personally identifiable information terminology, and the controller and processor distinction as the standard draws it. What certification demonstrates to a customer, and why privacy certification has become a procurement question in Malaysia.
10:15 AM - 10:30 AM
Break
10:30 AM - 11:10 AM
Extending the ISMS
How the ISO 27001 clauses are modified for privacy: context and interested parties including data subjects and regulators, leadership, planning, support, operation, evaluation and improvement. Extending an existing ISMS scope to cover privacy, and the scope decisions that matter. The privacy-extended Statement of Applicability.
11:10 AM - 11:50 AM
Extending the Annex A Controls
The privacy-specific guidance layered onto the ISO 27001 control set: access control, cryptography, supplier relationships, incident management and compliance, each read through a privacy lens. Where an existing security control already does the work and where it genuinely does not.
11:50 AM - 12:30 PM
Controller Controls
Conditions for collection and processing, including lawful basis, consent and purpose limitation. Obligations to data subjects: notice, access, correction, withdrawal and objection. Privacy by design and by default. Sharing, transfer and disclosure, including cross-border transfer. Mapping each to the corresponding PDPA principle.
12:30 PM - 1:30 PM
Lunch
1:30 PM - 2:20 PM
Processor Controls
Obligations when you process on a customer's instructions: acting only on documented instruction, assisting the controller, sub-processor engagement and flow-down, records, and returning or deleting data at the end of a contract. Why processors in Malaysia are increasingly asked for this certification by their controller clients.
2:20 PM - 3:15 PM
Privacy Impact Assessment and Records
Conducting a privacy impact assessment under the standard and how it relates to a data protection impact assessment. Records of processing activity: what has to be recorded, kept current, and produced on request. The evidence an auditor asks for, and the gap between a register that exists and one that is maintained.
3:15 PM - 3:30 PM
Break
3:30 PM - 4:10 PM
Incidents, Breach and the Malaysian Position
Privacy incident handling within the management system. Breach assessment, notification duties and timelines under the amended PDPA, and how the standard's incident controls support them. Working an incident through from detection to notification decision to corrective action.
4:10 PM - 4:45 PM
Certification Path and Fit
What certification involves for an organisation that already holds ISO 27001 versus one starting from nothing. Realistic effort and sequence. How 27701 compares with a SOC 2 privacy criteria report and with simply running a well-documented PDPA programme, and how to decide which your buyers actually want.
4:45 PM - 5:00 PM
Wrap-Up and Q&A
Key takeaways, next steps, and close.
Key Outcomes
- Explain how ISO 27701 extends ISO 27001 and what certification demonstrates
- Determine whether your organisation is acting as a controller, a processor, or both
- Apply the controller and processor control sets and map them to PDPA obligations
- Conduct a privacy impact assessment and maintain a defensible record of processing
- Handle a privacy incident through to the breach notification decision
- Judge whether 27701, SOC 2 or a documented PDPA programme fits your buyers
Training Mode Physical / Online / Hybrid / e-learning
HRD Corp SBL-Khas Claimable
Level Awareness level. Suitable for data protection officers, privacy and compliance staff, IT and security managers, and legal counsel. Working knowledge of the PDPA is helpful; no prior ISO knowledge required.
Duration 1 Day (8 Hours) | 9:00 AM to 5:00 PM
Venue In-house at the client's premises, or delivered via the client's preferred platform (Microsoft Teams, Zoom, or equivalent)
Assessment A mapping of the participant's existing privacy controls against the ISO 27701 control sets, with gaps identified
Certificate Certificate of Completion issued to all participants upon full attendance