Privacy Information Management (ISO/IEC 27701) Fundamentals Training
A one-day fundamentals programme on ISO/IEC 27701. Learn how organisations organise personal data protection responsibilities through a privacy information management system. Participants work through practical examples and a guided case before drafting actions for their own organisation.
Who should attend: DPOs, privacy coordinators, compliance, legal, HR, procurement and information security staff. No prior framework knowledge is required.
HRD Corp claim support available
Programme Agenda
9:00 AM to 10:00 AM
PIMS and the Current Standard
Introduce ISO/IEC 27701:2025 as an independent privacy information management system standard. Explain how it can integrate with an ISMS and how this differs from the 2019 extension approach.
10:00 AM to 10:15 AM
Break
10:15 AM to 11:30 AM
Processing Roles and Scope
Identify PII controllers, processors, information flows and interested parties. Draft a manageable scope for HR and customer records, noting when the same organisation performs different roles for different activities.
11:30 AM to 12:30 PM
Privacy Risks and Obligations
Connect processing purposes, applicable laws, individual expectations and risks. Explain why certification supports accountability but does not settle every PDPA or GDPR question.
12:30 PM to 1:30 PM
Lunch
1:30 PM to 2:45 PM
Privacy Controls and Records
Explore collection, disclosure, rights handling, retention, deletion, supplier instructions and transfers. Match each activity to a responsible team and useful records rather than building an unused policy library.
2:45 PM to 3:00 PM
Break
3:00 PM to 4:00 PM
Checking and Improving the PIMS
Introduce objectives, monitoring, internal audit, management review and corrective action. Distinguish management system evidence from a privacy notice alone and identify questions for a certification body.
4:00 PM to 5:00 PM
Practical Exercise: A Privacy Responsibility Map
Map a fictional HR outsourcing service. Identify controller and processor duties, three privacy risks, owners and evidence. Draft a PIMS scope and a short improvement plan.
Key Outcomes
- Explain the standalone 2025 PIMS structure
- Identify controller and processor responsibilities
- Map privacy risks to controls and records
- Draft a basic PIMS scope and improvement plan
Training Mode Physical / Online / Hybrid
HRD Corp Subject to programme eligibility and HRD Corp approval
Level Fundamentals / Beginner. No prior framework knowledge required.
Duration 1 Day | 9:00 AM to 5:00 PM (6.5 learning hours, excluding breaks)
Venue In-house at the client's premises, or delivered via the client's preferred platform (Microsoft Teams, Zoom, or equivalent)
Assessment Group case exercise and a 10-question knowledge check
Certificate Orbix Certificate of Completion upon full attendance; not a professional certification
Malaysia Relevance
High relevance for DPOs and compliance teams coordinating Malaysian PDPA duties with customer and group privacy expectations. ISO/IEC 27701:2025 is a standalone PIMS standard; it is not limited to the earlier privacy extension model.
Practical Takeaways
A privacy role-and-obligation map and starter PIMS evidence checklist.
Download a sample practice worksheet (TXT). This fictional exercise is a preview of the learning approach. About Orbix; contact us to confirm the facilitator and relevant experience for your delivery.
Course Completion and Next Steps
Participants receive an Orbix Certificate of Completion upon full attendance. This introductory course does not confer professional certification or establish an organisation's compliance. Further implementation and assessment depend on the organisation's scope and obligations.
Frequently Asked Questions
Related Fundamentals Training
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Reference material: ISO: ISO/IEC 27701:2025.