Anti-Money Laundering and Counter Financing of Terrorism (AML/CFT) Awareness for Staff
A one-day programme that introduces staff in reporting institutions to the basics of anti-money laundering and counter financing of terrorism. No prior compliance knowledge is required. It is designed for any employee who deals with customers, handles transactions, or works in a firm subject to AMLA obligations, but who is not responsible for compliance programme management.
This is the all-staff programme in the AML line, pitched for frontline and operational employees at reporting institutions rather than for the compliance function. Coverage includes what money laundering and terrorism financing actually look like in day-to-day transactions, the red flags relevant to the participant's own sector, customer due diligence at the point of onboarding, and the tipping off prohibition, which staff breach most often through ordinary helpfulness. The internal escalation route is rehearsed rather than described, so participants know exactly who to tell and what not to say to the customer.
The programme fulfils the staff awareness obligation under BNM's AML/CFT requirements and helps organisations demonstrate to BNM that all relevant staff have received documented training.
HRD Corp SBL-Khas Claimable
Programme Agenda
9:00 AM - 9:15 AM
Registration & Welcome
Participant registration and programme introduction.
9:15 AM - 10:15 AM
What is Money Laundering and Why It Matters
The three stages of money laundering explained simply with real examples from Malaysian sectors including property, legal, accounting, and money services. What terrorism financing is and how it differs from money laundering. AMLA 2001 in plain language and the consequences of non-compliance including personal liability.
10:15 AM - 10:30 AM
Break
10:30 AM - 11:30 AM
Your Organisation's Obligations and Your Role
What a Reporting Institution is and what BNM requires from the organisation. Customer Due Diligence explained in plain terms and why customer information is collected. The employee's specific role in the process, who the Compliance Officer is and why the role exists, and how to use the internal reporting channel to escalate concerns.
11:30 AM - 12:30 PM
Customer Due Diligence in Practice
What staff actually do at onboarding and during the relationship: verifying identity, understanding who ultimately owns or controls a company customer, recognising politically exposed persons, and knowing when due diligence must be enhanced. Worked examples of incomplete or inconsistent documents, and what to do when a customer will not provide information.
12:30 PM - 1:30 PM
Lunch
1:30 PM - 2:20 PM
Targeted Financial Sanctions: What Every Staff Member Must Know
Why sanctions screening is a standing enforcement priority for Bank Negara Malaysia, what the United Nations and Ministry of Home Affairs lists are, and the one rule that matters most for front-line staff: never proceed with a customer or transaction that may match a sanctions list without escalating it first.
2:20 PM - 3:15 PM
Red Flags, Suspicious Transactions and What To Do
Common red flag indicators in plain language with sector-specific examples for property, legal and accounting, corporate services, and money services. A simple three-question decision process when something feels unusual. How to report internally to the CO, the tipping-off prohibition and why it exists, what happens after a report is made, and record keeping basics at staff level.
3:15 PM - 3:30 PM
Break
3:30 PM - 4:10 PM
Tipping Off, Confidentiality and Record Keeping
What tipping off is, why it is an offence, and how to handle a customer's questions without giving anything away. Confidentiality of internal reports, and the records staff create that the Compliance Officer or the authorities may later rely on.
4:10 PM - 4:45 PM
Scenario Workshop
Small groups work through realistic situations from their own sector, such as a property buyer paying from several third-party accounts, a client asking to set up a company with nominee directors, or a customer who becomes evasive when asked about the source of funds, and decide what to do at each step.
4:45 PM - 5:00 PM
Q&A, Knowledge Check & Certificates
Open Q&A, written knowledge check, and certificate presentation.
Key Outcomes
- Explain what money laundering and terrorism financing are and why they are illegal
- Identify their organisation's obligations under AMLA 2001
- Recognise common red flags and suspicious transaction indicators relevant to their role
- Know what to do when they encounter a suspicious situation, including how to report internally to the Compliance Officer
- Understand why they must not tip off a customer who is under suspicion
- Explain the consequences of non-compliance for themselves and their organisation
- Carry out the customer due diligence steps expected of their role and recognise when enhanced checks are needed
- Escalate a possible sanctions match before any business proceeds
Training Mode Physical / Online / Hybrid / e-learning
HRD Corp SBL-Khas Claimable
Level Awareness, no prior compliance knowledge required
Duration 1 Day (8 Hours) | 9:00 AM to 5:00 PM
Venue Online session or in-house training at client's premises
Assessment 10 to 15 question knowledge assessment covering all modules. Certificate issued on the day.
Certificate Certificate of Completion issued on the day upon passing the knowledge check