Safe Use of AI at Work

AI tools are already in your workplace, whether or not your organisation has a policy for them. Staff are using ChatGPT, Microsoft Copilot, Gemini, and dozens of other tools to get work done faster. Most of them have no idea what happens to the information they type in. This 1-day programme closes that gap.

The course is aimed at all staff rather than at technical teams, and its purpose is to make informal AI use safe rather than to prohibit it, since prohibition mostly drives it underground. Practical rules are agreed in the session rather than handed down, covering what may and may not be pasted into a consumer tool, disclosure expectations, and verification before anything goes to a customer or regulator.

Participants leave understanding how AI tools handle their data, what must never go into an AI prompt, how to spot AI-powered fraud targeting their organisation, and how to use these tools responsibly within a clear policy framework.

HRD Corp Training Provider Malaysia HRD Corp SBL-Khas Claimable

Programme Agenda

01

8:30 AM - 9:00 AM

Registration & Welcome

Participant registration, programme overview, and objectives.

02

9:00 AM - 10:15 AM

How AI Tools Actually Work

Understanding ChatGPT, Microsoft Copilot, Google Gemini, and other generative AI tools; what happens to the data you type into them; model training and data retention policies; the critical difference between consumer and enterprise AI versions; why this matters for your organisation.

03

10:15 AM - 10:30 AM

Break

04

10:30 AM - 12:00 PM

Data Leakage & Shadow AI

What must never go into an AI prompt: customer personal data, employee records, financial figures, legal documents, trade secrets, unpublished strategies; PDPA obligations when using AI tools with personal data; shadow AI, why staff use unapproved tools, the risks this creates, and how to manage it without just saying no.

05

12:00 PM - 1:00 PM

Lunch

06

1:00 PM - 2:15 PM

AI-Powered Threats

How attackers use AI: deepfake video and audio fraud targeting executives; synthetic voice scams and WhatsApp voice note fraud; AI-generated phishing emails that are harder to detect; disinformation and fake content at scale; practical techniques for spotting and verifying AI-manipulated content.

07

2:15 PM - 3:15 PM

Building an AI Use Policy

What an acceptable use policy must cover; approved and prohibited tools; handling AI-generated content, disclosure, accuracy checks, and attribution; vendor AI agreements and what to look for; employee responsibilities and consequences; getting buy-in without blocking productivity.

08

3:15 PM - 3:30 PM

Break

09

3:30 PM - 4:15 PM

Responsible AI in Practice

Prompt hygiene, what to include and exclude; reviewing and fact-checking AI outputs; understanding hallucinations and why AI sounds confident when it is wrong; bias in AI outputs and why it matters; regulatory developments affecting AI use in Malaysia; practical session: rewriting risky prompts safely.

10

4:15 PM - 4:45 PM

Assessment

Individual written assessment. 70% pass mark required. One resit permitted within 14 days.

11

4:45 PM - 5:00 PM

Closing Remarks & Certificate Presentation

Programme wrap-up, open Q&A, and certificate presentation.

Key Outcomes

  • Understand how generative AI tools process and potentially expose the data you share with them
  • Identify what categories of information must never be entered into AI tools
  • Recognise AI-powered threats including deepfakes, synthetic voice fraud, and AI-generated phishing
  • Apply safe habits and prompt hygiene when using AI tools at work
  • Contribute to or implement a workplace AI acceptable use policy

Training Mode   Physical / Online / Hybrid / e-learning

HRD Corp   SBL-Khas Claimable

Level   Foundational, no technical background required

Duration   1 Day  |  8:30 AM - 5:00 PM

Venue   Kuala Lumpur, Malaysia, or in-house at client's premises

Assessment   Written knowledge check, 70% pass mark. One resit within 14 days.

Certificate   Certificate of Completion issued by Orbix Tech Sdn Bhd upon successful assessment and full attendance

Includes   Training materials, workbook, assessment, and Certificate of Completion. Participants responsible for travel and accommodation.

Price   Contact us to register or enquire about group rates

Frequently Asked Questions

Yes. Safe Use of AI at Work is HRD Corp SBL-Khas claimable. Employers registered with HRD Corp (PSMB) can claim the training fee against their levy, as Orbix Tech Sdn Bhd is an HRD Corp certified training provider. Submit the SBL-Khas application before the session date.

Safe Use of AI at Work runs for 1 day | 8:30 AM - 5:00 PM. It is delivered as an in-house closed group session, so the schedule can be adjusted to fit your team's working hours.

Yes. Delivery options are physical, online, hybrid, e-learning. In-house sessions run at your premises anywhere in Malaysia, online sessions run live over video conference, and hybrid combines both for teams split across sites.

Certificate of Completion issued by Orbix Tech Sdn Bhd upon successful assessment and full attendance. Each certificate carries a certificate number that can be checked at orbixtech.my/certificate-verify.

Level: Foundational, no technical background required. The session is built around worked examples and group exercises rather than theory, so participants apply the material to their own organisation during the session.

Half-day and full-day sessions are quoted per session for a closed group, from RM 800 and RM 1,750 respectively. Advanced 2-day programmes are quoted per participant, from RM 4,000. All figures are before any HRD Corp levy claim.