On-call advice
Questions answered by email, phone or meeting within agreed response times.
Compliance Advisory Retainer
A compliance advisory retainer is a fixed monthly arrangement that gives your organisation a named compliance adviser and a block of hours for questions, reviews and updates. Most compliance questions do not need a project. They need a quick, reliable answer from someone who already knows your business. A retainer gives you a named adviser and a monthly block of hours for exactly that.
Compliance Advisory Retainer
What it is
An ongoing advisory arrangement with a fixed monthly fee and hours. You get a named adviser for questions, document reviews, regulatory updates and short pieces of work, without scoping a new project each time.
Why organisations need it
Regulation in Malaysia is moving fast: the PDPA amendments and new JPDP guidelines, the Cyber Security Act, BNM and SC policy changes, and anti-corruption expectations under Section 17A. Organisations without an in-house compliance team either guess or pay project rates for small questions. A retainer is cheaper and faster, and the adviser builds context over time.
What the engagement covers
Document review
Policies, contracts, notices and board papers reviewed.
Regulatory updates
A monthly note on changes that affect you.
Management and board support
Attending or briefing meetings when needed.
Small projects
Short pieces of work drawn from the monthly hours.
Escalation
Access to specialists across the Orbix practice.
What the business gets out of it
Predictable cost
One monthly fee.
Faster answers
No scoping cycle for small questions.
Context builds over time
The adviser learns your business.
Broad coverage
One relationship across compliance areas.
Scales up when needed
Larger work quoted separately.
How it works
How the engagement runs
01
Onboarding
Understanding your business, obligations and priorities.
02
Monthly plan
Agreeing focus areas each month.
03
Delivery
Advice, reviews and updates.
04
Reporting
Monthly summary of hours and work.
05
Quarterly review
Adjusting hours and focus.
Deliverables
What you receive
Named adviser
A consistent point of contact.
Monthly regulatory update
Changes that matter to you.
Advice log
Record of questions and answers.
Monthly hours report
What was used and on what.
Quarterly review note
Priorities and recommendations.
Who it is for
Who this is built for
Industries
Company sizes
Departments
FAQ
FAQ
Compliance Officer as a Service gives the Compliance Officer you appoint an outsourced team that runs the day-to-day compliance work: risk assessment, policies, due diligence reviews, reporting and training. The retainer gives your own people expert advice on call while they do the work themselves. Either way, the appointment and the obligation stay with your organisation.
Additional hours are billed at the rate agreed in the retainer, so there are no surprises. If you regularly use more than your block, we resize the retainer at the quarterly review so the monthly fee matches how you actually use it.
The rollover terms are agreed at the start and written into the retainer, so both sides know the rule from day one. We keep it simple and transparent, and the quarterly review shows how the hours have been used against the plan.
PDPA and JPDP guidelines, AML/CFT, anti-corruption under Section 17A, governance, the Cyber Security Act, and BNM and SC requirements. Where a question needs a specialist, the named adviser brings one in within the same retainer, so you still have a single point of contact.
Typically six or twelve months. The value of a retainer comes from the adviser building context on your business, so answers get faster and more specific over time. A shorter arrangement usually costs more per answer, because each question starts from scratch.