Social Media Marketing & E-Commerce Selling

For teams who post regularly but cannot tell you what it earns. Participants pick the platforms that suit their business, build a content calendar they can sustain, and connect social activity to an e-commerce funnel with numbers attached.

HRD Corp Training Provider MalaysiaHRD Corp SBL-Khas Claimable

Programme Modules

01

Platform Strategy

Where your customers actually are. Choosing between Facebook, Instagram, TikTok and marketplaces instead of spreading thin across all of them, and what each platform rewards.

02

Business Profile and Brand Setup

Profiles, bios, link strategy and shop tabs configured so a first-time visitor understands what you sell within seconds.

03

Content Planning and Calendars

Content pillars, posting cadence and a monthly calendar. Building a batch-production habit so posting does not depend on inspiration.

04

Community Management

Comments, DMs, response times and handling complaints in public. Turning an audience into a group that buys and comes back.

05

E-Commerce Funnels

Mapping the path from a piece of content to a completed checkout, then finding where people drop off and fixing that step.

06

Paid Boosting Basics

When to put money behind a post, how to set a sensible test budget, and reading whether a boost actually paid for itself.

07

Measuring What Matters

Reach, engagement, click-through and conversion. Which numbers signal real progress and which are vanity metrics.

Key Outcomes

Training Mode   Physical / Online / Hybrid / e-learning

HRD Corp   SBL-Khas Claimable

Duration   2 Days

Training Hours   9:00 AM to 5:00 PM

Level   Beginner to Intermediate (SME)

Certificate   None — Orbix own course. Delivered as an HRD Corp claimable workshop with an Orbix certificate of completion.