Leadership Skills for New Managers

A one-day programme for people who were promoted because they were good at the work, and have discovered that the new job is a different job. The most common failure in a first management role is not weak leadership, it is continuing to do the individual contributor work because that is what feels productive, while the team waits for direction that never arrives.

The session covers the shift in what success means, then the mechanics that make it possible: delegating without abdicating, giving feedback that lands, holding a difficult conversation without damage, and establishing credibility with a team that until recently included you as a peer. Practical throughout, with the awkward situations rehearsed rather than described.

HRD Corp Training Provider Malaysia HRD Corp SBL-Khas Claimable

Programme Agenda

01

9:00 AM - 9:15 AM

Welcome and Programme Overview

Introduction to the session, objectives, and housekeeping.

02

9:15 AM - 10:15 AM

The Manager Mindset Shift

From doing to leading. Why what made you successful as an individual may not make you effective as a manager. Setting your leadership foundation.

03

10:15 AM - 10:30 AM

Break

04

10:30 AM - 11:10 AM

Understanding Leadership Styles

Situational leadership and when to apply different styles. Directive versus coaching versus delegating. Identifying your natural style and its blind spots.

05

11:10 AM - 11:50 AM

Setting Expectations and Goals

How to set clear, measurable expectations with your team. Aligning individual goals to team and business objectives. Using KPIs without micromanaging.

06

11:50 AM - 12:30 PM

Delegation That Works

What to delegate, to whom, and how. The common mistakes new managers make when delegating. Following up without hovering.

07

12:30 PM - 1:30 PM

Lunch

08

1:30 PM - 2:05 PM

Motivating Your Team

What actually motivates people at work. Individual versus team motivation. Recognition, accountability, and building a positive team culture.

09

2:05 PM - 2:40 PM

Giving and Receiving Feedback

How to give feedback that actually changes behaviour. The SBI framework. Receiving feedback as a leader without becoming defensive.

10

2:40 PM - 3:15 PM

Managing Underperformance

Identifying performance issues early. Having a performance conversation without damaging the relationship. When coaching is enough and when to escalate.

11

3:15 PM - 3:30 PM

Break

12

3:30 PM - 4:10 PM

Managing Up and Across

Building relationships with your own manager. Working effectively with peers. Managing stakeholder expectations across the business.

13

4:10 PM - 4:45 PM

Leadership Scenario Practice. Participants work through real management situations including delegation briefs, performance conversations, and team motivation challenges. Small group debrief after each scenario. Key Outcomes:

Transition confidently from individual contributor to team leaderSet clear expectations and delegate effectivelyMotivate and develop team members using proven techniquesGive constructive feedback and manage underperformance professionallyBuild productive relationships with team, peers, and leadership

14

4:45 PM - 5:00 PM

Wrap-Up and Q&A

Key takeaways, next steps, and close.

Key Outcomes

  • Explain how the job changes on promotion, and stop measuring yourself on individual output
  • Delegate work with clear outcomes and appropriate checkpoints rather than abdicating or hovering
  • Give feedback that changes behaviour, and receive it without defensiveness
  • Hold a difficult conversation about performance, attitude or conflict without lasting damage
  • Establish authority with former peers and with team members older or more experienced than you
  • Run one to ones and team meetings that people find worth attending

Training Mode   Physical / Online / Hybrid / e-learning

HRD Corp   SBL-Khas Claimable

Level   Basic. Suitable for newly promoted managers and supervisors, team leads, and experienced individual contributors about to take a first management role.

Duration   1 Day (8 Hours)  |  9:00 AM to 5:00 PM

Venue   In-house at the client's premises, or delivered via the client's preferred platform (Microsoft Teams, Zoom, or equivalent)

Assessment   Rehearsed delegation and feedback conversations with structured observation, plus a personal 90 day plan

Certificate   Certificate of Completion issued to all participants upon full attendance

Enquiries   Contact us to register or discuss scheduling

Frequently Asked Questions

Yes. Leadership Skills for New Managers is HRD Corp SBL-Khas claimable. Employers registered with HRD Corp (PSMB) can claim the training fee against their levy, as Orbix Tech Sdn Bhd is an HRD Corp certified training provider. Submit the SBL-Khas application before the session date.

Leadership Skills for New Managers runs for 1 day (8 hours) | 9:00 AM to 5:00 PM. It is delivered as an in-house closed group session, so the schedule can be adjusted to fit your team's working hours.

Yes. Delivery options are physical, online, hybrid, e-learning. In-house sessions run at your premises anywhere in Malaysia, online sessions run live over video conference, and hybrid combines both for teams split across sites.

Certificate of Completion issued to all participants upon full attendance. Each certificate carries a certificate number that can be checked at orbixtech.my/certificate-verify.

Level: Basic. Suitable for newly promoted managers and supervisors, team leads, and experienced individual contributors about to take a first management role. The session is built around worked examples and group exercises rather than theory, so participants apply the material to their own organisation during the session.

Half-day and full-day sessions are quoted per session for a closed group, from RM 800 and RM 1,750 respectively. Advanced 2-day programmes are quoted per participant, from RM 4,000. All figures are before any HRD Corp levy claim.