ISO 22301 Business Continuity Management System Awareness
A one-day grounding in ISO 22301 for organisations that already have a business continuity plan and are being asked to prove it works. The catalogue's Business Continuity and Crisis Leadership course covers how to build and run the plan. This one covers the standard the plan is judged against, which is a different question and the one that comes up in tenders, in BNM supervision, and in customer resilience reviews.
The day works through the management system clauses, then concentrates on the two things auditors examine hardest: the business impact analysis that justifies every recovery objective, and the exercise and testing regime that shows the plan has been proven rather than filed. Participants run a business impact analysis on their own critical activities and leave with the recovery objectives that follow from it.
HRD Corp SBL-Khas Claimable
Programme Agenda
9:00 AM - 9:15 AM
Welcome and Programme Overview
Introduction to the session, objectives, and housekeeping.
9:15 AM - 10:15 AM
What ISO 22301 Certifies
The management system versus the plan, and why an organisation with a good plan can still fail an audit. The clause structure shared with ISO 27001 and 37301. Who asks for 22301 in Malaysia: regulated financial institutions, listed issuers, and customers running supply chain resilience reviews.
10:15 AM - 10:30 AM
Break
10:30 AM - 11:10 AM
Context, Scope and Leadership
Clauses 4 and 5. Identifying interested parties and their continuity expectations, including regulators and key customers. Setting a BCMS scope that covers the activities that matter without becoming unmanageable. Leadership commitment, policy, and assigning continuity roles that exist outside a crisis as well as inside one.
11:10 AM - 11:50 AM
Business Impact Analysis
The analytical core of the standard. Identifying activities, mapping their dependencies across people, premises, technology, information and suppliers, and determining the impact of disruption over time. Setting the maximum tolerable period of disruption, and deriving recovery time and recovery point objectives from evidence rather than from preference.
11:50 AM - 12:30 PM
Risk Assessment and Continuity Strategy
Assessing the threats that could disrupt prioritised activities. Selecting continuity strategies and solutions: redundancy, alternative sites, remote working, manual workaround, supplier diversification and insurance. Resource requirements, and the honest cost conversation that decides which objectives are actually affordable.
12:30 PM - 1:30 PM
Lunch
1:30 PM - 2:20 PM
Continuity Plans and Incident Response Structure
Documented procedures that work under pressure. Incident response structure, activation criteria and authority to invoke. Communication during disruption, including to staff, customers, regulators and the media. Interfaces with the IT disaster recovery plan and with the cyber incident response plan, which are related but not the same thing.
2:20 PM - 3:15 PM
Exercising, Testing and Evaluation
The exercise programme the standard requires and auditors examine. Types of exercise from discussion-based through to full simulation, and choosing the right one for the objective. Setting exercise objectives, running the exercise, capturing findings honestly, and converting them into corrective action. Why an exercise that everyone passes has usually been designed badly.
3:15 PM - 3:30 PM
Break
3:30 PM - 4:10 PM
Performance, Audit and Management Review
Clause 9. Monitoring and measurement, internal audit of the BCMS, and management review inputs and outputs. Nonconformity and continual improvement. Keeping the business impact analysis current as the business changes, which is the maintenance failure that quietly invalidates everything downstream.
4:10 PM - 4:45 PM
Certification and Regulatory Fit
The certification path and realistic timeline. How 22301 maps onto BNM expectations for financial institutions, onto operational resilience questions in customer reviews, and onto the continuity elements inside ISO 27001 Annex A. Deciding between certification and demonstrable alignment.
4:45 PM - 5:00 PM
Wrap-Up and Q&A
Key takeaways, next steps, and close.
Key Outcomes
- Explain what ISO 22301 certifies and why a good plan alone does not satisfy it
- Set a defensible BCMS scope and identify interested party continuity requirements
- Run a business impact analysis and derive recovery objectives from evidence
- Select continuity strategies proportionate to the impact and the budget
- Design an exercise programme that produces genuine findings
- Keep the analysis current and map the system onto regulatory expectations
Training Mode Physical / Online / Hybrid / e-learning
HRD Corp SBL-Khas Claimable
Level Awareness level. Suitable for business continuity and risk managers, IT and operations managers, compliance staff and internal auditors. No prior ISO knowledge required.
Duration 1 Day (8 Hours) | 9:00 AM to 5:00 PM
Venue In-house at the client's premises, or delivered via the client's preferred platform (Microsoft Teams, Zoom, or equivalent)
Assessment A business impact analysis for the participant's own critical activities, with derived recovery objectives
Certificate Certificate of Completion issued to all participants upon full attendance