Business Continuity Management (ISO 22301) Fundamentals Training
A one-day fundamentals programme on ISO 22301. Learn how organisations prepare to continue priority services during disruptions using a business continuity management system. Participants work through practical examples and a guided case before drafting actions for their own organisation.
Who should attend: Operations, business continuity, IT, facilities, risk, compliance and department managers. No prior framework knowledge is required.
HRD Corp claim support available
Programme Agenda
9:00 AM to 10:00 AM
Continuity and the BCMS
Introduce ISO 22301:2019 and business continuity management. Distinguish business continuity, emergency response, crisis management and IT disaster recovery, and identify their points of coordination.
10:00 AM to 10:15 AM
Break
10:15 AM to 11:30 AM
Scope and Business Impact Analysis
Identify priority activities, dependencies and disruption impacts over time. Introduce recovery time objectives and recovery point objectives without assuming one target fits every business process.
11:30 AM to 12:30 PM
Disruption Risks and Strategies
Explore loss of people, premises, technology and suppliers. Compare workarounds, alternate arrangements and resilience options against business needs and available resources.
12:30 PM to 1:30 PM
Lunch
1:30 PM to 2:45 PM
Plans, Roles and Communications
Define activation, decision authority, contact routes and stakeholder messages. Check whether a plan can be used when normal systems or key staff are unavailable.
2:45 PM to 3:00 PM
Break
3:00 PM to 4:00 PM
Exercises and Improvement
Introduce tabletop exercises, performance checks, internal audit, management review and corrective action. Distinguish having a document from demonstrating that priority activities can recover.
4:00 PM to 5:00 PM
Practical Exercise: A Day Without Core Systems
Run a short disruption scenario for a fictional service company. Set priorities, activate workarounds, draft communications and record lessons with assigned actions.
Key Outcomes
- Explain BCMS purpose and continuity roles
- Identify priority activities and recovery needs
- Select basic continuity arrangements
- Participate in a tabletop exercise and action review
Training Mode Physical / Online / Hybrid
HRD Corp Subject to programme eligibility and HRD Corp approval
Level Fundamentals / Beginner. No prior framework knowledge required.
Duration 1 Day | 9:00 AM to 5:00 PM (6.5 learning hours, excluding breaks)
Venue In-house at the client's premises, or delivered via the client's preferred platform (Microsoft Teams, Zoom, or equivalent)
Assessment Group case exercise and a 10-question knowledge check
Certificate Orbix Certificate of Completion upon full attendance; not a professional certification
Malaysia Relevance
High relevance across Malaysian industries facing outages, cyber incidents, supplier failures or unavailable premises. Scenarios connect continuity planning with the services customers actually need.
Practical Takeaways
A business impact analysis starter and a tabletop exercise action log.
Download a sample practice worksheet (TXT). This fictional exercise is a preview of the learning approach. About Orbix; contact us to confirm the facilitator and relevant experience for your delivery.
Course Completion and Next Steps
Participants receive an Orbix Certificate of Completion upon full attendance. This introductory course does not confer professional certification or establish an organisation's compliance. Further implementation and assessment depend on the organisation's scope and obligations.
Frequently Asked Questions
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Reference material: ISO: ISO 22301 business continuity.