MS-900: Microsoft 365 Fundamentals Exam Preparation
Microsoft's MS-900 Fundamentals exam tests whether a candidate understands Microsoft 365 broadly: what the cloud model offers, what the core productivity and collaboration services do, how security, compliance and privacy fit together at a conceptual level, and how licensing and support work. It is an entry point that IT support staff, administrators moving into a Microsoft 365 role, and anyone selling or supporting Microsoft 365 are regularly asked to hold, and it is deliberately broad rather than deep.
This is exam preparation, not an authorised Microsoft training programme; Orbix is not affiliated with Microsoft, and candidates register for and sit the MS-900 exam directly through Microsoft's own channels. The day works through the exam's skill areas in sequence, with checkpoint questions after each and a closing timed practice assessment built to the exam's actual format. Anyone wanting the hands-on side of Microsoft 365 alongside the certification will find this pairs naturally with Microsoft 365 Productivity & Copilot elsewhere in the catalogue.
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Programme Agenda
9:00 AM - 9:15 AM
Welcome and Programme Overview
Introduction to the session, objectives, and housekeeping.
9:15 AM - 10:15 AM
Cloud Concepts and the Shared Responsibility Model
Public, private and hybrid cloud, the benefits cloud computing offers including high availability, scalability, elasticity and agility, consumption-based pricing and total cost of ownership, and the shared responsibility model between Microsoft and the customer that the exam returns to repeatedly.
10:15 AM - 10:30 AM
Break
10:30 AM - 11:30 AM
Core Microsoft 365 Services and How They Fit Together
Exchange Online, SharePoint Online, Teams and OneDrive for Business as a set, how they integrate rather than operate as separate products, device and endpoint management touchpoints, and the collaboration and communication capabilities the exam expects a candidate to recognise by function, not by menu location.
11:30 AM - 12:30 PM
Security, Compliance, Privacy and Trust Fundamentals
A fundamentals-level view of identity and access, threat protection, information protection and the compliance capabilities built into Microsoft 365, matched to the breadth, not the depth, the MS-900 exam actually tests. Where this ends and a dedicated security certification such as SC-900 begins.
12:30 PM - 1:30 PM
Lunch
1:30 PM - 3:15 PM
Pricing, Licensing and Support
Microsoft 365 licensing tiers and models, how billing and subscriptions work, service health monitoring, and the official support options and documentation a candidate is expected to know exist, even without memorising every plan name.
3:15 PM - 3:30 PM
Break
3:30 PM - 4:45 PM
Exam Readiness and Practice
The MS-900 exam format and question types, time management across a timed assessment, and a full practice run mapped to the exam's skill areas with wrong answers discussed in the room rather than left for self-study.
4:45 PM - 5:00 PM
Wrap-Up and Q&A
Key takeaways, next steps, and close.
Key Outcomes
- Explain core cloud computing concepts and the shared responsibility model
- Describe the core Microsoft 365 services and how they work together
- Describe Microsoft 365 security, compliance and privacy fundamentals at a conceptual level
- Explain Microsoft 365 licensing, pricing and support options
- Complete a timed practice assessment mapped to the MS-900 exam skill areas
- Leave with a personal, dated study plan for sitting the MS-900 exam
Training Mode Physical / Online / Hybrid / e-learning
HRD Corp SBL-Khas Claimable
Level Foundation. For IT support staff, administrative and operations staff, and anyone preparing to sit the Microsoft 365 Fundamentals (MS-900) exam. No prior Microsoft 365 administration experience required.
Duration 1 Day (8 Hours) | 9:00 AM to 5:00 PM
Venue In-house at the client's premises, or delivered via the client's preferred platform (Microsoft Teams, Zoom, or equivalent)
Assessment Domain checkpoint questions after each module, plus a scored timed practice assessment mapped to the MS-900 exam skill areas with an individual study plan
Certificate Certificate of Completion issued to all participants upon full attendance