Personal Data Protection (Malaysia PDPA) Fundamentals Training

A one-day fundamentals programme on Malaysia PDPA. Understand how organisations collect, use, store and protect personal information under Malaysia's PDPA. Participants work through practical examples and a guided case before drafting actions for their own organisation.

Who should attend: HR, marketing, customer service, operations, IT and compliance staff. No prior framework knowledge is required.

HRD Corp Training Provider Malaysia HRD Corp claim support available

Programme Agenda

01

9:00 AM to 10:00 AM

What the PDPA Covers

Identify personal and sensitive personal data, commercial processing and controller and processor roles. Explain scope and exclusions, including the position of Federal and State Governments, without treating every organisation identically.

02

10:00 AM to 10:15 AM

Break

03

10:15 AM to 11:30 AM

The Seven Data Protection Principles

Work through general, notice and choice, disclosure, security, retention, data integrity and access principles. Use everyday staff and customer examples to distinguish a lawful purpose from collecting data just in case.

04

11:30 AM to 12:30 PM

Notices, Consent and Individual Requests

Read a short privacy notice, recognise consent and permitted exceptions, and route access, correction and withdrawal requests. Introduce data portability and the need to check applicable conditions and procedures.

05

12:30 PM to 1:30 PM

Lunch

06

1:30 PM to 2:45 PM

Security, Retention and Suppliers

Use access restrictions, secure sharing, disposal schedules and supplier instructions to protect records. Identify cross-border transfer questions and why an overseas cloud service needs assessment rather than automatic approval or rejection.

07

2:45 PM to 3:00 PM

Break

08

3:00 PM to 4:00 PM

Amendments, DPOs and Breach Escalation

Introduce the 2024 amendments and current JPDP guidance on DPO appointment and breach notification. Recognise triggers and internal escalation routes; use the applicable official guidance to check deadlines and thresholds.

09

4:00 PM to 5:00 PM

Practical Exercise: A Customer Data Journey

Map a fictional business's enquiry, sale, delivery and marketing records. Identify excessive collection, a supplier disclosure, a retention issue and a suspected breach. Draft an action list and complete the knowledge check.

Key Outcomes

  • Recognise PDPA scope, personal data and processing roles
  • Apply the seven principles to routine work
  • Identify requests and incidents that need escalation
  • Draft basic data handling improvements

Training Mode   Physical / Online / Hybrid

HRD Corp   Subject to programme eligibility and HRD Corp approval

Level   Fundamentals / Beginner. No prior framework knowledge required.

Duration   1 Day | 9:00 AM to 5:00 PM (6.5 learning hours, excluding breaks)

Venue   In-house at the client's premises, or delivered via the client's preferred platform (Microsoft Teams, Zoom, or equivalent)

Assessment   Group case exercise and a 10-question knowledge check

Certificate   Orbix Certificate of Completion upon full attendance; not a professional certification

Enquiries   Contact us to register or discuss scheduling

Malaysia Relevance

High relevance for Malaysian organisations processing personal data in commercial transactions. Examples cover HR records, customer enquiries, marketing and outsourced services. The Act's scope and exclusions are checked before applying its requirements.

Practical Takeaways

A personal data inventory starter and staff request-and-incident escalation checklist.

Download a sample practice worksheet (TXT). This fictional exercise is a preview of the learning approach. About Orbix; contact us to confirm the facilitator and relevant experience for your delivery.

Course Completion and Next Steps

Participants receive an Orbix Certificate of Completion upon full attendance. This introductory course does not confer professional certification or establish an organisation's compliance. Further implementation and assessment depend on the organisation's scope and obligations.

Frequently Asked Questions

One day, from 9:00 AM to 5:00 PM, with 6.5 learning hours excluding lunch and two breaks.

HR, marketing, customer service, operations, IT and compliance staff. No prior framework knowledge is required.

Participants receive an Orbix Certificate of Completion upon full attendance. This introductory course does not confer professional certification or establish an organisation's compliance. Further implementation and assessment depend on the organisation's scope and obligations.

A personal data inventory starter and staff request-and-incident escalation checklist.

Yes. Physical, online and hybrid delivery can be arranged for an in-house group. Contact Orbix to discuss dates, fees and delivery requirements.

Contact Orbix for programme details and claim support. Funding is subject to programme eligibility, employer eligibility and HRD Corp approval; confirm the applicable requirements before booking.

Yes. This course is also available through the Orbix LMS and e-learning platform, where participants work through the material on their own schedule and device rather than attending one fixed session. A knowledge assessment and certificate on completion work the same way as the instructor-led session.

Minimum 2 participants for an in-house or live online session. With only 1 participant, we deliver it as a one-to-one online session instead.

Yes. Many clients pair this course with our one-day team building and high-performing teams programme on the same engagement, so the budget and the day cover both.

Yes. Participants can follow up by email with questions that come up while applying what they learned, and we will point you to the right template, checklist or framework reference even after the session is over.

Related Fundamentals Training

Privacy Information Management (ISO/IEC 27701) Fundamentals   Cloud Privacy Protection (ISO/IEC 27018) Fundamentals   GDPR Fundamentals   Data Privacy & Secure Information Handling   View all fundamentals programmes

Reference material: JPDP: Personal Data Protection. JPDP: Data breach notification guidance.