Industrial Relations, Termination and Dismissal

In Malaysia an employer needs just cause or excuse to dismiss, and the burden of proving it sits with the employer. That single fact reshapes how a termination has to be planned. This one-day programme covers the grounds that hold, the procedure each ground requires, and the specific sequence a retrenchment must follow. It also covers the exits employers reach for when a dismissal looks risky, and the circumstances in which those exits create their own claims.

The programme is written from the position an employer is actually in when a claim arrives: the decision was made months earlier, the paperwork is whatever it is, and the question is whether it holds. Participants work real dismissal scenarios through to a defensible position, or discover that there is not one.

HRD Corp Training Provider Malaysia HRD Corp SBL-Khas Claimable

Programme Agenda

01

Day 1, 9:00 AM - 9:15 AM

Welcome and Programme Overview

Introduction to the session, objectives, and housekeeping.

02

Day 1, 9:15 AM - 10:15 AM

Just Cause or Excuse: What the Employer Must Prove

The statutory framework under the Industrial Relations Act 1967 and the Employment Act 1955. Why the burden sits with the employer, what substantive and procedural fairness each require, and how a good reason still fails on bad process.

03

Day 1, 10:15 AM - 10:30 AM

Break

04

Day 1, 10:30 AM - 12:30 PM

Grounds That Hold and Grounds That Do Not

Misconduct, poor performance, redundancy, medical incapacity, frustration of contract, and expiry of a genuine fixed-term contract. The evidence each ground needs, and the ones that collapse the moment they are tested.

05

Day 1, 12:30 PM - 1:30 PM

Lunch

06

Day 1, 1:30 PM - 3:15 PM

Probationers, Fixed-Term and Contract Staff

The persistent myth that probationers can be released at will. Non-confirmation done properly, sham fixed-term arrangements, repeated renewals that create a legitimate expectation of continuation, and third-party contractor arrangements.

07

Day 1, 3:15 PM - 3:30 PM

Break

08

Day 1, 3:30 PM - 4:45 PM

Poor Performance and the PIP as Evidence

Documenting a performance problem so a later dismissal stands up. What a defensible performance improvement plan contains, realistic timelines, support the employer must genuinely provide, and closing the plan properly whichever way it goes.

09

Day 1, 4:45 PM - 5:00 PM

Day 1 Close

Recap and what to review before day two.

10

Day 2, 9:00 AM - 9:15 AM

Day 1 Review

Recap of day one and the questions it left open.

11

Day 2, 9:15 AM - 10:15 AM

Retrenchment, Redundancy and the Correct Sequence

Establishing genuine redundancy, cost-cutting alternatives that must be considered first, selection criteria and the LIFO principle with its recognised exceptions. Notice to the Labour Department, termination benefits, and the documentation trail that proves the exercise was genuine.

12

Day 2, 10:15 AM - 10:30 AM

Break

13

Day 2, 10:30 AM - 12:30 PM

Constructive Dismissal and Forced Resignation

How demotion, transfer, pay reduction, or a sustained change in working conditions can amount to dismissal by the employer. Resignation under pressure, the employee's duty to act promptly, and management decisions that quietly create this exposure.

14

Day 2, 12:30 PM - 1:30 PM

Lunch

15

Day 2, 1:30 PM - 3:15 PM

VSS, MSS and Settlement Agreements

Structuring a voluntary or mutual separation scheme, communicating it without coercing anyone, and drafting a release that actually releases. When a settlement can still be reopened, and what makes an agreement worth the paper it is on.

16

Day 2, 3:15 PM - 3:30 PM

Break

17

Day 2, 3:30 PM - 4:45 PM

Section 20 Claims and the Industrial Court

How a representation for reinstatement proceeds from the Industrial Relations Department through conciliation to the Industrial Court. What the court examines, remedies including reinstatement, back wages and compensation in lieu, and how a case is realistically assessed and settled.

18

Day 2, 4:45 PM - 5:00 PM

Wrap-Up and Q&A

Key takeaways, next steps, and close.

Key Outcomes

  • State and evidence the just cause or excuse for a termination
  • Match each ground for dismissal to the procedure it requires
  • Handle probationers and fixed-term staff without creating a claim
  • Build a performance record and PIP that supports a later decision
  • Run a retrenchment in the correct sequence with the correct filings
  • Recognise and avoid decisions that create constructive dismissal exposure
  • Structure a mutual separation and a release that holds
  • Assess your realistic exposure in a section 20 claim

Training Mode   Physical / Online / Hybrid / e-learning

HRD Corp   SBL-Khas Claimable

Level   Intermediate. Suitable for HR managers and business partners, line managers who make termination decisions, and business owners. Familiarity with the Employment Act is helpful.

Duration   2 Days (16 Hours)  |  9:00 AM to 5:00 PM daily

Venue   In-house at the client's premises, or delivered via the client's preferred platform (Microsoft Teams, Zoom, or equivalent)

Assessment   Worked dismissal scenarios assessed for just cause, procedural fairness and evidential support

Certificate   Certificate of Completion issued to all participants upon full attendance

EnquiriesContact us to register or discuss scheduling

Frequently Asked Questions

Yes. Industrial Relations, Termination and Dismissal is HRD Corp SBL-Khas claimable. Employers registered with HRD Corp (PSMB) can claim the training fee against their levy, as Orbix Tech Sdn Bhd is an HRD Corp certified training provider. Submit the SBL-Khas application before the session date.

Industrial Relations, Termination and Dismissal runs for 2 days (16 hours) | 9:00 AM to 5:00 PM daily. It is delivered as an in-house closed group session, so the schedule can be adjusted to fit your team's working hours.

Yes. Delivery options are physical, online, hybrid, e-learning. In-house sessions run at your premises anywhere in Malaysia, online sessions run live over video conference, and hybrid combines both for teams split across sites.

Certificate of Completion issued to all participants upon full attendance. Each certificate carries a certificate number that can be checked at orbixtech.my/certificate-verify.

Level: Intermediate. Suitable for HR managers and business partners, line managers who make termination decisions, and business owners. Familiarity with the Employment Act is helpful. The session is built around worked examples and group exercises rather than theory, so participants apply the material to their own organisation during the session.

Half-day and full-day sessions are quoted per session for a closed group, from RM 800 and RM 1,750 respectively. Advanced 2-day programmes are quoted per participant, from RM 4,000. All figures are before any HRD Corp levy claim.