Cybersecurity services

Cybersecurity services that reduce human risk

Firewalls do not click links, approve fraudulent invoices or reuse passwords. People do. Orbix helps Malaysian organisations measure, reduce and govern the human side of cyber risk, with reporting built for boards, auditors and regulators rather than for security engineers.

9Services spanning assessment, simulation, exercise and policy
72 hrsThe PDPA personal data breach notification window your team has to meet
12 mthsManaged programme cycle with quarterly executive reviews
HRD CorpClaimable training pairs with every engagement
Overview

Governance, compliance, privacy and cybersecurity in one practice

Orbix works with Malaysian organisations on the parts of cybersecurity that technology cannot solve on its own. Our starting position is that most incidents begin with a person doing something reasonable in the circumstances, and that reducing that risk requires measurement, governance and practical process change rather than another tool.

That approach comes out of our wider practice. We provide outsourced data protection officer and compliance officer services, PDPA advisory, integrity and anti-bribery framework development, and HRD Corp claimable corporate training. Cybersecurity services sit inside that governance context, which is why our reporting is built to feed a risk register, an audit evidence pack and a board paper rather than a security operations console.

The 2024 amendments to the Personal Data Protection Act sharpened the stakes. Personal data breaches must now be notified to the Commissioner, affected individuals must be told where significant harm is likely, and organisations meeting the prescribed thresholds must appoint a data protection officer. Each of those obligations depends on people recognising an incident, escalating it and acting inside a defined window. That is human risk, and it is what we measure.

Every engagement is delivered by consultants who have held these responsibilities inside Malaysian organisations. Scenarios use local references your staff will recognise, recommendations are sized to the resources you actually have, and where training is the right answer it can be structured as an HRD Corp claimable programme through our registered training arm.

Our services

Nine services, one human risk programme

Each service stands alone. Most clients begin with a phishing simulation or a human risk assessment, then build outward as the picture becomes clearer.

Phishing Simulation

Controlled email campaigns measuring click rate, credential submission and reporting behaviour, compared across departments and reported to the board.

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Human Risk Assessment

A scored view of employee cyber risk across knowledge, behaviour, access and exposure, with department benchmarking and a twelve-month roadmap.

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Dark Web Exposure Assessment

Which of your corporate addresses and credentials are already circulating in breach data, what still presents live risk, and how to close it.

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Business Email Compromise (BEC) Simulation

CEO fraud, fake invoice and vendor impersonation scenarios aimed at finance and executives, testing the payment process rather than just the people.

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Incident Response Exercise

A simulated live incident testing escalation, coordination and readiness across IT, legal, HR, communications and leadership.

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Ransomware Tabletop Exercise

A facilitated executive workshop covering continuity, the payment decision, crisis communication and recovery, documented for the board pack.

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Cybersecurity Policy Review

Independent review and redrafting of acceptable use, password, remote work, BYOD and incident response policies, with a gap analysis and register.

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Human Risk Management

The managed twelve-month programme: continuous simulation, a live risk dashboard, monthly awareness campaigns and quarterly executive reviews.

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Cybersecurity Awareness & Phishing Simulation

Our combined awareness and simulation programme, taking a workforce from first campaign to sustained behaviour change as claimable training.

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Process

How an engagement usually unfolds

Most organisations arrive with one specific question. The sequence below is the path that question tends to take, and you can join it at any point.

01

Establish the baseline

A first phishing simulation or human risk assessment settles the argument about where you actually stand. Almost every engagement starts here, because nothing else can be prioritised without it.

02

Find what is already exposed

A dark web exposure assessment shows which credentials are already circulating. This is fast, inexpensive and usually produces action within days.

03

Test the high-value scenarios

BEC simulation against finance and executives tests the controls protecting the money. This is where the largest single losses occur, and where the fixes are cheapest.

04

Fix the documented foundation

A cybersecurity policy review makes the expectations enforceable and gives auditors, clients and insurers something coherent to read.

05

Rehearse the bad day

An incident response exercise tests the operational team, and a ransomware tabletop exercise tests the leadership decisions. Both find gaps while they are still cheap.

06

Make it continuous

Move onto the human risk management programme so the improvement holds instead of decaying, and so the board gets a trend rather than an annual snapshot.

Benefits

What working with Orbix changes

Our clients are usually not short of security opinions. What they are short of is a defensible number, a prioritised plan and evidence they can show someone.

Human risk becomes measurable and reportable

A documented score with a method behind it can sit on the risk register alongside every other risk category, with an owner, a target and a trend.

Spending goes where the exposure actually is

Department-level data consistently shows risk is concentrated rather than evenly spread. Knowing where lets you spend intensively instead of thinly.

You build an evidence trail before you need it

Campaign reports, assessments, exercise records and remediation logs are exactly what a Commissioner enquiry, an ISO 27001 audit, a client vendor assessment or an insurance renewal asks to see.

Recommendations are sized to your organisation

We will not recommend a security operations centre to a company with two people in IT. Every action names an owner and an honest effort estimate.

Training becomes affordable through HRD Corp

Where structured training is the right response, it can be delivered as an HRD Corp claimable programme for levy-contributing employers, subject to grant approval before delivery.

One partner across governance, privacy and security

The same practice handles your PDPA and DPO obligations, your integrity and governance framework and your cyber human risk, so the advice is consistent rather than contradictory.

Why choose Orbix

Why organisations choose Orbix

We are a governance, compliance, privacy and cybersecurity practice serving Malaysian organisations, not a reseller with a platform to place.

A governance approach, not a tool sale

Everything we produce is built to survive scrutiny: a documented method, dated evidence, graded findings and named owners. That is what a regulator, an auditor or an audit committee needs, and it is a different output from what a security tool dashboard provides.

Recommendations you can actually implement

Findings arrive as actions somebody can take next quarter, sized to your resources. Where the right answer is a process change rather than a product or a training session, we say so, even when that is not the commercially convenient answer.

Consultants who have sat on your side of the table

Our consultants have run compliance, data protection and security functions inside Malaysian organisations, not only advised on them from outside. That shows up in the advice: we know what a lean IT team can absorb in a quarter, and we know which recommendations get quietly shelved.

Built for the Malaysian operating context

Scenarios use Malaysian references your staff will recognise, from DuitNow payment requests and e-invoice notices to LHDN and EPF correspondence. Reporting is framed against the obligations your regulators and auditors actually cite, including the 72-hour personal data breach notification duty introduced by the 2024 amendments to the PDPA.

HRD Corp expertise where it applies

We are an HRD Corp registered training provider, so awareness and technical training that follows an engagement can be structured as a claimable programme under SBL-Khas for levy-contributing employers. See our HRD Corp claimable cybersecurity training and the wider corporate training catalogue.

FAQ

Frequently asked questions about our cybersecurity services

A phishing simulation paired with a dark web exposure assessment. Between them they are fast, inexpensive and produce concrete findings within about three weeks, which is usually enough to secure internal sponsorship for anything further. Starting with a large programme before anyone believes there is a problem tends not to work.

No. We are a consulting and training practice. We use tooling to deliver simulations and assessments, but we do not resell security products and we have no vendor commissions to protect. Where a technical control is the right answer we will say which category of control and why, and leave the procurement to you.

Training and awareness components can be structured as claimable programmes under SBL-Khas for levy-contributing employers, subject to grant approval before delivery. Consulting elements such as simulations, assessments, exercises and policy work are professional services and are not claimable. Proposals separate the two clearly so you can see exactly what is recoverable. See HRD Corp claimable cybersecurity training.

Closely. The amended PDPA requires breach notification to the Commissioner, notification to affected individuals where significant harm is likely, appointment of a data protection officer for organisations meeting the prescribed thresholds, and demonstrable security safeguards. Meeting those duties depends on people recognising and escalating incidents correctly. For the governance side of the obligation, see our DPO services and data protection solutions.

Yes, and we frequently do. Our work sits at the human and governance layer, which is complementary to whatever your managed service provider or security vendor handles technically. We are happy to share findings with them directly where a remediation item falls in their scope.

Yes. We deliver across Malaysia, including on-site work in Penang, Johor, Sabah and Sarawak, and remotely for organisations with distributed teams. Simulations, assessments and policy work are largely remote by nature; exercises and workshops are usually better in person, and we will tell you which is which during scoping.

Assessments and simulations typically begin within two to three weeks of scoping, since the lead time is mostly authorisation and IT allowlisting. Exercises and workshops are scheduled around your leadership team's availability, which is usually the binding constraint. If you are responding to an incident or a regulator deadline, tell us and we will prioritise accordingly.
Get started

Start with the question you actually came here with

Whether it is an audit finding, a client security questionnaire, a near miss or a board asking how exposed the company is, tell us the situation and we will recommend the shortest route to an answer. If you do not need us yet, we will say so.