Business Continuity Plan for
Cyber Attack

A cyber attack business continuity plan keeps your organisation operating, and brings systems back in the right order, when ransomware or another attack takes email, files or core systems offline.

Written for ransomware and system loss, not floods and fires Manual workarounds so work continues while systems are down Documentation only: no drills or exercises in scope

BCP for Cyber Attack

What it is

A continuity plan built around the way cyber attacks actually unfold: systems go down without warning, backups may be damaged, staff cannot email each other and a data breach clock starts. It covers recovery order, workarounds, communication and legal notification. The service is documentation only and does not include drills.

Why organisations need it

A general continuity plan assumes the building is unavailable but the systems are safe. In a cyber attack it is the opposite: the building is fine and nothing works. Email may be down, so the call tree on the shared drive is unreachable. Backups may be encrypted along with everything else. Customer data may be stolen, which starts the PDPA notification clock. Plans written for floods and fires do not cover this, and organisations find out when it is too late.

What the engagement covers

Attack scenarios

Ransomware, email account takeover, a compromised supplier and loss of a key system, each with a decision path.

Critical activities and recovery order

The activities that cannot stop, the minimum systems and data each needs, and which come back first, second and third, with recovery time targets.

Manual workarounds

Paper, phone and spreadsheet procedures so key work continues while systems are down.

Out-of-band communication

Contact lists and channels that do not depend on the affected email or network.

Decisions and notification

Who authorises shutting systems down, calling in help, contacting the police and notifying the Commissioner within 72 hours and affected individuals within 7 days where required.

Backup readiness review

Whether backups are kept offline or immutable, who can reach them and whether a restore has ever been tried.

What the business gets out of it

Keep trading during an attack

Staff know what to do by hand while IT recovers systems.

Faster, orderly recovery

Systems return in the order the business needs, not the order IT happens to find them.

Fewer costly mistakes

Pre-agreed decisions on shutting down, paying or not paying and who may speak publicly.

Breach duties covered

PDPA notification steps are built into the plan.

Decisions written down

Who decides what is agreed before an attack, not during it.

How it works

How the engagement runs

01

Scope and critical activities

Agree the activities and systems that matter most.

02

Impact and dependencies

Short workshops to set recovery priorities and targets.

03

Plan and playbooks

Write the continuity plan and cyber attack playbooks.

04

Backup and recovery review

Check how backups are kept and tested, and note gaps.

05

Review and hand-over

Management reviews the plan and your team is walked through it.

Deliverables

What you receive

Cyber attack continuity plan

Scenarios, roles, recovery order and decision rights.

Manual workaround procedures

Step-by-step fallback for each critical activity.

Out-of-band contact sheet

How to reach the team when email and network are down.

Backup and recovery gap list

Findings and fixes, prioritised.

Management summary

A short summary of the plan, gaps and next steps.

Who it is for

Who this is built for

Industries

Financial servicesHealthcare and clinicsEducationManufacturingLogisticsRetail and e-commerceProfessional servicesPublic sector bodies

Company sizes

Micro and small businessesSMEsMid-marketStartupsLarge enterprise

Departments

ManagementITOperationsRisk and complianceLegal

What is included and what is not

Scope of the service
ItemStatusDetail
Cyber attack continuity planIncludedScenarios, roles, recovery order and decision rights.
Manual workaround proceduresIncludedFallback steps for each critical activity.
Out-of-band contact sheetIncludedHow to reach the team when email and network are down.
PDPA notification stepsIncludedBuilt into the plan.
Backup readiness reviewIncludedPractical review, with gaps and recovery times noted.
Drills and exercisesNot includedDocumentation only.
System restoration, forensics, ransom negotiationNot includedStays with your IT team, vendors or an incident response provider.
FAQ

FAQ

Incident response is the technical and security team's playbook for detecting, containing and investigating an attack. This service is about the business: keeping operations running, recovering in the right order, deciding who says what and meeting notification duties. The two should fit together, and we can do both.

No. We do not carry out forensic investigation, system restoration or ransom negotiation. We plan the business side and review your backup readiness at a practical level. Technical recovery stays with your IT team, vendors or an incident response provider.

No. We can start with the cyber attack scenario, which is the one most likely to hit, and extend to other disruptions later. If you already have a general plan, we add the cyber attack scenarios to it.

At a practical level: whether copies are kept offline or immutable, who has access, whether restores have been tested and how long a full restore would take. Technical testing stays with IT, and we record the gaps and recovery times the plan must assume.

Usually three to five weeks. A smaller organisation can be faster.