Attack scenarios
Ransomware, email account takeover, a compromised supplier and loss of a key system, each with a decision path.
A cyber attack business continuity plan keeps your organisation operating, and brings systems back in the right order, when ransomware or another attack takes email, files or core systems offline.
A continuity plan built around the way cyber attacks actually unfold: systems go down without warning, backups may be damaged, staff cannot email each other and a data breach clock starts. It covers recovery order, workarounds, communication and legal notification. The service is documentation only and does not include drills.
A general continuity plan assumes the building is unavailable but the systems are safe. In a cyber attack it is the opposite: the building is fine and nothing works. Email may be down, so the call tree on the shared drive is unreachable. Backups may be encrypted along with everything else. Customer data may be stolen, which starts the PDPA notification clock. Plans written for floods and fires do not cover this, and organisations find out when it is too late.
Ransomware, email account takeover, a compromised supplier and loss of a key system, each with a decision path.
The activities that cannot stop, the minimum systems and data each needs, and which come back first, second and third, with recovery time targets.
Paper, phone and spreadsheet procedures so key work continues while systems are down.
Contact lists and channels that do not depend on the affected email or network.
Who authorises shutting systems down, calling in help, contacting the police and notifying the Commissioner within 72 hours and affected individuals within 7 days where required.
Whether backups are kept offline or immutable, who can reach them and whether a restore has ever been tried.
Staff know what to do by hand while IT recovers systems.
Systems return in the order the business needs, not the order IT happens to find them.
Pre-agreed decisions on shutting down, paying or not paying and who may speak publicly.
PDPA notification steps are built into the plan.
Who decides what is agreed before an attack, not during it.
Agree the activities and systems that matter most.
Short workshops to set recovery priorities and targets.
Write the continuity plan and cyber attack playbooks.
Check how backups are kept and tested, and note gaps.
Management reviews the plan and your team is walked through it.
Scenarios, roles, recovery order and decision rights.
Step-by-step fallback for each critical activity.
How to reach the team when email and network are down.
Findings and fixes, prioritised.
A short summary of the plan, gaps and next steps.
| Item | Status | Detail |
|---|---|---|
| Cyber attack continuity plan | Included | Scenarios, roles, recovery order and decision rights. |
| Manual workaround procedures | Included | Fallback steps for each critical activity. |
| Out-of-band contact sheet | Included | How to reach the team when email and network are down. |
| PDPA notification steps | Included | Built into the plan. |
| Backup readiness review | Included | Practical review, with gaps and recovery times noted. |
| Drills and exercises | Not included | Documentation only. |
| System restoration, forensics, ransom negotiation | Not included | Stays with your IT team, vendors or an incident response provider. |