The difference between a useful AI output and a useless one is almost always the prompt. Most professionals using AI tools are getting a fraction of what those tools are capable of — because they were never taught how to communicate with them effectively. This 1-day practical programme teaches business professionals how to write prompts that consistently produce high-quality, relevant, and usable outputs.
No coding or technical background required. Every technique is taught through real business scenarios in writing, analysis, HR, finance, legal, and marketing.
HRD Corp SBL-Khas Claimable
8:30 AM – 9:00 AM
Registration & Welcome
Participant registration, programme overview, and objectives.
9:00 AM – 10:15 AM
Why Prompts Matter
How AI language models interpret instructions; why vague prompts produce vague results; the anatomy of a strong prompt: task, context, format, constraints; common prompting mistakes and how to fix them; live comparison of weak vs strong prompts for the same task.
10:15 AM – 10:30 AM
Break
10:30 AM – 12:00 PM
Core Prompting Techniques
Role-based prompting: assigning AI a persona to improve output quality; few-shot prompting: showing AI examples of what you want; chain-of-thought prompting: getting AI to reason step by step; format control: tables, bullet points, word limits, tone; iteration — how to refine a bad output rather than starting over.
12:00 PM – 1:00 PM
Lunch
1:00 PM – 2:15 PM
Domain Workshops: Your Function, Your Prompts
Breakout practice sessions by function. HR: job descriptions, interview questions, policy summaries. Finance: report summaries, variance explanations, narrative generation. Legal & Compliance: clause summaries, risk flags, policy drafts. Marketing: copy, social posts, brief generation. Participants work on prompts relevant to their actual role.
2:15 PM – 3:15 PM
Advanced Techniques
Multi-step prompt chains for complex tasks; using system prompts and custom instructions; building reusable prompt templates for your team; prompting for consistency across large documents; when to break a big task into smaller prompts.
3:15 PM – 3:30 PM
Break
3:30 PM – 4:15 PM
Prompt Governance & Quality Control
Reviewing and fact-checking AI outputs; spotting hallucinations and confidently wrong answers; setting accuracy standards for AI-assisted work; building a team prompt library; what to include in your organisation's prompting guidelines.
4:15 PM – 4:45 PM
Assessment
Individual written assessment. 70% pass mark required. One resit permitted within 14 days.
4:45 PM – 5:00 PM
Closing Remarks & Certificate Presentation
Programme wrap-up, open Q&A, and certificate presentation.
Business professionals across all functions who regularly use or plan to use AI tools at work. HR, finance, legal, compliance, marketing, communications, operations, and project management professionals. Team leaders who want to standardise AI usage across their team. No coding or technical background required.
Level Foundational to Intermediate — no technical background required
Duration 1 Day | 8:30 AM – 5:00 PM
Training Mode Physical / In-House
Venue Kuala Lumpur, Malaysia, or in-house at client's premises
Assessment Written knowledge check — 70% pass mark. One resit within 14 days.
Certificate Certificate of Completion issued by Orbix Tech Sdn Bhd upon successful assessment and full attendance
Includes Training materials, workbook, assessment, and Certificate of Completion. Participants responsible for travel and accommodation.
Price RM 1,750 per participant — Contact us to register or enquire about group rates
