AI tools are already in your workplace — whether or not your organisation has a policy for them. Staff are using ChatGPT, Microsoft Copilot, Gemini, and dozens of other tools to get work done faster. Most of them have no idea what happens to the information they type in. This 1-day programme closes that gap.
Participants leave understanding how AI tools handle their data, what must never go into an AI prompt, how to spot AI-powered fraud targeting their organisation, and how to use these tools responsibly within a clear policy framework.
HRD Corp SBL-Khas Claimable
8:30 AM – 9:00 AM
Registration & Welcome
Participant registration, programme overview, and objectives.
9:00 AM – 10:15 AM
How AI Tools Actually Work
Understanding ChatGPT, Microsoft Copilot, Google Gemini, and other generative AI tools; what happens to the data you type into them; model training and data retention policies; the critical difference between consumer and enterprise AI versions; why this matters for your organisation.
10:15 AM – 10:30 AM
Break
10:30 AM – 12:00 PM
Data Leakage & Shadow AI
What must never go into an AI prompt: customer personal data, employee records, financial figures, legal documents, trade secrets, unpublished strategies; PDPA obligations when using AI tools with personal data; shadow AI — why staff use unapproved tools, the risks this creates, and how to manage it without just saying no.
12:00 PM – 1:00 PM
Lunch
1:00 PM – 2:15 PM
AI-Powered Threats
How attackers use AI: deepfake video and audio fraud targeting executives; synthetic voice scams and WhatsApp voice note fraud; AI-generated phishing emails that are harder to detect; disinformation and fake content at scale; practical techniques for spotting and verifying AI-manipulated content.
2:15 PM – 3:15 PM
Building an AI Use Policy
What an acceptable use policy must cover; approved and prohibited tools; handling AI-generated content — disclosure, accuracy checks, and attribution; vendor AI agreements and what to look for; employee responsibilities and consequences; getting buy-in without blocking productivity.
3:15 PM – 3:30 PM
Break
3:30 PM – 4:15 PM
Responsible AI in Practice
Prompt hygiene — what to include and exclude; reviewing and fact-checking AI outputs; understanding hallucinations and why AI sounds confident when it is wrong; bias in AI outputs and why it matters; regulatory developments affecting AI use in Malaysia; practical session: rewriting risky prompts safely.
4:15 PM – 4:45 PM
Assessment
Individual written assessment. 70% pass mark required. One resit permitted within 14 days.
4:45 PM – 5:00 PM
Closing Remarks & Certificate Presentation
Programme wrap-up, open Q&A, and certificate presentation.
All staff who use AI tools in their daily work. HR managers, legal and compliance officers, finance teams, marketing and communications staff, IT managers, business owners, and team leaders responsible for setting AI guidelines for their organisations.
Level Foundational — no technical background required
Duration 1 Day | 8:30 AM – 5:00 PM
Training Mode Physical / In-House
Venue Kuala Lumpur, Malaysia, or in-house at client's premises
Assessment Written knowledge check — 70% pass mark. One resit within 14 days.
Certificate Certificate of Completion issued by Orbix Tech Sdn Bhd upon successful assessment and full attendance
Includes Training materials, workbook, assessment, and Certificate of Completion. Participants responsible for travel and accommodation.
Price RM 1,750 per participant — Contact us to register or enquire about group rates